FAQ

Get answers to our most frequently asked questions.

I placed an order today. When can I expect my shipment?

Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.

What if I miss a delivery?

If you are unavailable when our courier partner arrives with your delivery, they will make two more delivery attempts. If you’re still unavailable after the third attempt, your order will be returned to us.

Will I be charged for delivery?

Delivery is free on orders of Rs. 1,000 and above. If your total order is less than Rs. 1,000, you will be charged Rs. 50 for delivery.

If you’ve opted for Cash on Delivery, you’ll have to pay an additional charge of Rs. 25 on your order.

Your delivery charges will be displayed during the checkout process.